Refund policy

RETURN & REFUND POLICY

At Trendikart, customer satisfaction is important to us. Please read our return and refund policy carefully.

1. Return Request Period

Customers must report any issue within 48 hours of receiving the product. Requests submitted after 48 hours may not be accepted.

1. Eligible Return & Refund Cases

Returns or refunds may be approved only in the following situations:

• Product received is damaged or defective.

• Wrong item has been delivered.

• Item is missing from the package.

1. Required Proof

To process any return or refund request, customers must provide:

• A clear unboxing video showing the issue.

• Order details and relevant photos (if required).

Requests without an unboxing video may not be eligible for approval.

1. Non-Returnable Items

The following items are not eligible for return or refund:

• Used products.

• Opened or damaged products caused by the customer.

• Products marked as non-returnable.

• Electronic products, unless approved after inspection.

1. Shipping Charges

Shipping charges are non-refundable under all circumstances. Return shipping costs may also apply depending on the case.

1. Refund Process

Once the return request is reviewed and approved, the refund or replacement will be processed within 7 business days.

1. Contact Us

For any return or refund request, please contact us within 48 hours of delivery.
Store Name: Trendikart